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We’re here to help you with all the little details.


Where do you guys ship and what is the shipping cost?

We offer FREE EXPRESS International delivery on all orders over £100. For domestic shipping, we offer FREE EXPRESS delivery on all orders above £100 & FREE returns in the UK mainland and EU. Due to issues with customs, we regret that we are unable to deliver to Russia, but you can visit our sister website for order in Russia.

For order below £100, delivery charges will be applied as follows:

·£6 delivery charge on domestic UK orders for next day delivery
·£20 delivery charge on International orders for delivery within 1-5 days

Exchange rates?

All of our items are listed in GBP Great British Pounds and we charge your account in GBP Great British Pounds. The bank that has issued your credit card will determine the exchange rate.

How long will it take for my parcel to arrive?


Express Shipping

United Kingdom

1 day

Rest of Europe

1-3 days

China, Hong Kong & Taiwan

1-3 days

Rest of the World

1-5 days

How much do I need to pay for duties and imports outside of the UK and why?

Whilst we try to minimise customs fee for our customers, this is out of our control and varies from country to country. If your delivery address is outside of the European Union, you may also be subject to customs charges. This is because most countries levy tax on imported goods. How much they tax is outside of our control.

How do I return my sunglasses?

Include a copy of your invoice and any significant correspondence you have had with our staff in the package so your refund or exchange can be processed by the Returns Team with ease.

The unworn products must then be returned to us within 14 days of receiving the goods. Or simply contact us to arrange a free collection from your address (in UK only).

Hygiene and our customer's safety is super important, so earrings can't be returned for refunds.


What about overseas returns?

Overseas returns can be sent back to us at our address. Please contact us at However, we take into account that international customers may be required to pay additional postage costs for their returns to the UK.

Where do I ship my return?

The unworn products must be returned to us at the below address within 14 working days of receiving goods. Or contact us to arrange for a free collection from your address.If you are returning an item as a result of a mistake by For Art's Sake, we will arrange a free collection* for the return parcel and will reimburse for delivery on international orders.

For Domestic and International customers, please use the following Return Address:

For Art's Sake

34 – 35 Artistic Spaces

Standard Road


NW10 6EU

For China, Taiwan and Hong Kong customers, please email us at to obtain the appropriate address before returning.

Do I need to pay additional postage cost if I want to return the product and what carrier should I use to send the sunglasses back?

Yes, you are responsible for the return of the product until it arrives back to our warehouse. Any courier is fine, a trackable one is recommended in case the parcel is delayed or lost. But we will cover your postage if you want an exchange instead of a refund.

What do I do if my item is faulty or damaged?

If the item you have received is faulty or damaged in transit please contact our Customer Service team immediately at detailing the issue.

Can I still return the product after 14 days?

Please email us for help at

Europe and UK returns

Returns are free for EU and UK customers. Please fill in the return form and use the free return label provided, stick the label on the package you are returning and drop it off at your local post office.

Rest of the world

Please e-mail us at within 14 days of receiving of goods to inform us of your return also stating whether an exchange or refund is required.

I have lost my return label, what do I do?

Lost your return label. Don't worry, we've got you: download it here.

Please note, the following are not returnable or refundable, unless faulty:

Bespoke/custom-made designs
All prescriptions lenses are custom made to order and cannot be refunded


Do you do refunds?

We offer full refunds to our customers if they are unhappy with their product for whatever reason. Please take care to include all packaging and accessories sold with the products in brand-new condition. Once refunded your money will take 3-5 working days to reach your account.

What is your refund policy?

For Art's Sake is committed to providing the highest quality products and customer service to all of our customers. If you are not entirely satisfied with your sunglasses for whatever reason, we operate a 14-day full money back guarantee even for unwanted goods.

How long until I get my refund?

Please be aware that we can NOT process your request until we receive the sunglasses which may take a few days depending on your courier of choice. Your patience will be required until you receive a confirmation email informing you of your refund and/or exchange.

What is the refund policy?

The products should be returned in re-sellable condition complete with all of the original packaging.

When sending a return, please note that the parcel is the customers' responsibility until it reaches us. This means you are also responsible for the postage for the returned parcel.

A proof of postage receipt is not sufficient enough evidence should anything happen to your parcel.

Please note, the following are not returnable or refundable, unless faulty:

Bespoke/custom-made designs
All prescriptions lenses are custom made to order and cannot be refunded


I don't see any promotions, can I get discount?

There are no active discounts, but be sure to subscribe to our newsletter for exclusive promotions and discounts here. We also reward our VIPs and active customers with more than just promotions! Watch this space.

When is the next product launch?

Subscribe to us to get exclusive news on product launches and special discounts!

Can you declare a lower value for custom?

Sorry, we cannot do that due to regulations.

Can't find what you're looking for?

Email us at


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