SHIPPING

UK Next Day Delivery (If ordered before 1pm Monday – Friday) | Free on orders over £100 | £6 on orders below £100

EUROPE Express Delivery | Free on orders over £100 | on orders below £100 | Customers based in the EU no longer need to pay taxes or duties on dispatched items. Please allow up to 7 working days for your parcel to arrive.

INTERNATIONAL Express Delivery | Free on orders over £100 | on orders below £100 | Delivery within 3-5 working days

We use real-time exchange rates on our website and the rate is already factored into price you see listed on each product. 

United Kingdom - 1 working day (If ordered before 1pm Monday – Friday)

Europe - allow 7 working days

Rest of the World - 3-5 working days

Whilst we try to minimise customs fee for our customers, this is out of our control and varies from country to country. If your delivery address is outside of the European Union, you may also be subject to customs charges. This is because most countries levy tax on imported goods. How much they tax is outside of our control.

Customers based in the EU no longer need to pay taxes or duties on dispatched items. Please allow up to 7 working days for your parcel to arrive.

Due to remote area delivery surcharge from London, a select few countries will be excluded from our free shipping promotion at a set rate of £35.00 - See below which countries are included within remote area shipping: 

Bosnia & Herzegovina, Argentina, Brazil, Colombia, India, Indonesia, Jamaica, Japan, Kazakhstan, Malaysia, Mexico, Montenegro, Nigeria, New Zealand, Romania, Serbia, South Africa, Turkey, Ukraine.

RETURNS

The unworn products must then be returned to us within 14 days of receiving the goods. Or simply contact us to arrange a pre-paid label to be sent via email (in UK only). Please note that customers outside of the UK will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Hygiene and our customer's safety is super important, so earrings can't be returned for refunds. 

Please note, the following are not returnable or refundable, unless faulty:

- Bespoke/custom-made designs

- All prescriptions lenses are custom made to order and cannot be refunded

- Items bought on sale

Returns are free for UK customers. Please contact us directly on delivery@fasforartssake.com to obtain a pre-paid label.

Overseas returns can be sent back to us at our address. Please contact us at gallery@fasforartssake.com within 14 days of receiving of goods to inform us of your return also stating whether an exchange or refund is required. However, please take into account that it is likely international customers will be required to pay additional postage costs for their returns to the UK.

The unworn products must be returned to us at the below address within 14 working days of receiving goods. Or contact us to arrange for a free collection from your address. If you are returning an item as a result of a mistake by For Art's Sake, we will arrange a free collection* for the return parcel and will reimburse for delivery on international orders.

For domestic, EU and International customers, please email delivery@fasforartssake.comwhere we will advise you on the next steps on how to return your parcel. 

Yes, if you are based outside of the UK you are responsible for the return of the product until it arrives back to our warehouse. This includes the shipment cost back to our warehouse in the UK. Any courier is fine, a trackable one is recommended in case the parcel is delayed or lost. 

If you are exchanging an item, you will also be responsible to pay for the return postage. We will however cover the shipment cost of the replacement item being shipped back to you. 

If the item you have received is faulty or damaged in transit please contact our Customer Service team immediately at gallery@fasforartssake.com detailing the issue.

Please email us for help at gallery@fasforartssake.com or contact us HERE.

Please note that items bought in sale or outlet are not eligible for a return OR exchange, only credit note.

REFUNDS

We offer full refunds to our customers if they are unhappy with their product for whatever reason. Please take care to include all packaging and accessories sold with the products in brand-new condition. Once refunded your money will take 3-5 working days to reach your account.

For Art's Sake is committed to providing the highest quality products and customer service to all of our customers. If you are not entirely satisfied with your order for whatever reason, we operate a 14-day full money back guarantee even for unwanted goods.

The products should be returned in re-sellable condition complete with all of the original packaging.

When sending a return, please note that the parcel is the customers' responsibility until it reaches us. This means you are also responsible for the postage for the returned parcel.

A proof of postage receipt is not sufficient enough evidence should anything happen to your parcel.

Please note, the following are not returnable or refundable, unless faulty:

Bespoke/custom-made designs


All prescriptions lenses are custom made to order and cannot be refunded

Items bought on sale

Please be aware that we can NOT process your request until we receive the items which may take a few days depending on your courier of choice. Your patience will be required until you receive a confirmation email informing you of your refund and/or exchange.

WARRANTY

If by the off chance you discover an issue with your style, we offer free repairs for purchases under our 1 year warranty. Our warranty covers all manufacturing defects, ensuring you get top-quality products. Please note that it doesn't cover damage from everyday wear and tear by the customer.

Please note that shipping of the item will need to be covered by the customer. We recommend your item is shipped using a tracked delivery service to ensure it's safety. 

If you need to request spare parts such as screws or embellishments, we will ship those free of charge, even if the warranty period has ended. 

For repairs, contact us via our Online Repair Form.

If you’ve lost your favorite FAS sunglasses or jewelry, please email us and we’ll be happy to assist you.